The CRM ETL/Data Migration Project involved leading the data migration efforts for CRM systems across seven Western European countries. The project focused on extracting, transforming, and loading (ETL) customer data from legacy systems into the new CRM platform, ensuring data integrity, consistency, and seamless integration.
A key challenge was managing the migration of large volumes of data while maintaining business continuity and minimizing disruptions. The project required close coordination with various teams across different countries to ensure a smooth transition and accurate data mapping.
The successful completion of the project resulted in a unified and streamlined CRM system across the seven countries, enhancing the accuracy and accessibility of customer information. This migration not only improved operational efficiency but also enabled more effective decision-making and customer relationship management across the region.